Privacy Policy

Effective Date: January 1, 2024

ELITE INK LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (northerninkstudio.com) or use our services.

1. Information We Collect

1.1 Personal Information

When you interact with our services, we may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Appointment details and tattoo design preferences
• Age verification information (as required by law)
• Payment information (processed securely through third-party payment processors)
• Medical information relevant to tattoo services (allergies, skin conditions, etc.)
• Photographs of tattoo work (with your explicit consent)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide tattoo services and fulfill appointment bookings
• To communicate with you about appointments, services, and inquiries
• To process payments and maintain financial records
• To ensure compliance with age requirements and health regulations
• To improve our services and customer experience
• To send promotional materials and updates (with your consent)
• To maintain legal and regulatory compliance

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area and UK, we process your personal information based on:

• Contract Performance: Processing necessary to provide tattoo services
• Legal Obligation: Age verification and health compliance requirements
• Consent: Marketing communications and photograph usage
• Legitimate Interests: Business operations, fraud prevention, and service improvement

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, appointment scheduling platforms, and email services
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure servers and encrypted data transmission
• Access controls limiting staff access to personal information
• Regular security assessments and updates
• Secure storage of physical records

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Appointment records and medical information are retained in accordance with Canadian health regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information
• Portability: Request transfer of your information to another provider
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at Terry.Dixon.1982@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie practices, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: